Our Team | Marrakech Villa Collection

Our Dedicated Team

The passionate professionals who make your Moroccan villa experience unforgettable

Meet Our Leadership

With decades of combined experience in luxury hospitality, our leadership team ensures every detail is perfect

Karim Al-Fassi

Founder & CEO

Born and raised in Marrakech, Karim founded our company in 2010 with a vision to showcase Moroccan hospitality at its finest. His expertise in luxury property management is unmatched.

Sophie Benali

Director of Operations

With 15 years in luxury hospitality across Europe and North Africa, Sophie ensures every villa meets our exacting standards. Fluent in 4 languages, she's our guest experience maestro.

Youssef Mernissi

Head of Guest Relations

Youssef's warm personality and attention to detail have earned him countless guest commendations. He personally oversees all special requests and ensures flawless stays.

Villa Specialists

Our dedicated property experts know every detail of our villas and can match you with your perfect retreat

Amina El-Khoury

Senior Villa Consultant

Amina has personally inspected every property in our collection. Her deep knowledge of Marrakech's neighborhoods helps guests find their ideal location.

Thomas Laurent

Luxury Experience Manager

Former concierge at La Mamounia, Thomas creates bespoke itineraries - from private chefs to hot air balloon rides at sunrise.

Leila Zayani

Family & Group Specialist

Leila excels at coordinating large group stays, ensuring villas are perfectly prepared for multigenerational families or celebration groups.

Our Core Values

The principles that guide everything we do

Authentic Hospitality

We blend Moroccan warmth with international luxury standards, creating stays that feel both indulgent and genuinely welcoming.

Attention to Detail

From the thread count of sheets to the freshness of morning pastries, we sweat the small stuff so you don't have to.

Local Expertise

Our team's deep Marrakech knowledge means you'll experience the city like an insider, not a tourist.

Integrity

We're transparent about what each villa offers, with honest photography and descriptions you can trust.

Around-the-Clock Support

Our local team is available 24/7 to ensure your complete peace of mind

Fatima Zahra

Guest Services Manager

Leading our concierge team, Fatima Zahra ensures every request - from last-minute spa bookings to special dietary needs - is handled seamlessly.

+212 600-123456

Hassan Idrissi

Maintenance Director

Hassan and his team perform daily checks on all properties, ensuring everything from air conditioning to pool temperatures are perfect.

+212 600-789012

Emergency Team

24/7 Assistance

Our dedicated emergency line connects you immediately with English, French, and Arabic speaking staff for any urgent needs.

+212 600-EMERGENCY