Certified Excellence
Our commitment to quality is validated by the industry's most respected certifications and awards
Our Certifications
These credentials demonstrate our adherence to the highest standards in luxury hospitality and property management
Gold Standard Hospitality Certification
Awarded annually to properties demonstrating exceptional service quality, cleanliness standards, and guest satisfaction scores above 95%.
Valid: January 2023 - December 2025
ILTA Accredited Luxury Provider
Recognized as one of only 12 villa rental companies in Morocco meeting ILTA's rigorous standards for luxury accommodations and guest experiences.
Member Since: 2018
Green Key Eco-Certification
All our villas meet strict environmental standards including energy efficiency, water conservation, and sustainable operations.
Certified Since: 2020
Our Quality Standards
Every property in our collection must meet these rigorous requirements
Property Inspections
Each villa undergoes 217-point inspection quarterly, covering everything from plumbing to pillow quality.
Staff Training
All staff complete 120 hours of hospitality training and monthly refresher courses.
Guest Feedback
Properties maintaining below 4.8/5 average rating are removed from our collection.
Safety Compliance
Annual fire, electrical, and structural safety certifications from licensed inspectors.
Linen & Amenities
400-thread count Egyptian cotton minimum, premium toiletries from local artisans.
Maintenance Response
Guaranteed 2-hour response time for urgent maintenance issues 24/7.
Our Inspection Process
How we ensure every villa meets our exacting standards before welcoming guests
Initial Screening
Only 1 in 8 properties pass our initial evaluation based on location, architecture, and potential for luxury experience.
Detailed Assessment
Our team spends 3-5 days evaluating every aspect of the property, from water pressure to WiFi speed.
Improvement Plan
We provide owners with a customized upgrade checklist to meet our standards before acceptance.
Final Approval
Three senior team members must unanimously approve each property after final inspection.
Ongoing Monitoring
Monthly quality checks and surprise inspections ensure consistent excellence.
Industry Recognition
Our commitment to excellence has been acknowledged by these prestigious awards
Luxury Travel Guide Winner
Best Luxury Villa Collection in North Africa
World Travel Awards
Morocco's Leading Villa Rental Company
TripAdvisor Travelers' Choice
Top 1% of properties worldwide based on guest reviews
Sustainable Tourism Award
Recognized for eco-friendly operations and community support